We are fully transparent about how your personal data is collected, stored, and used on Crikes. This policy covers everything in plain, straightforward language — no complicated legal jargon.
Crikes follows strict standards to protect your data.
Every transaction and data transmission on Crikes is protected by 256-bit SSL encryption — the same bank-grade security that ensures your information cannot be intercepted in transit.
Crikes never sells your personal data to third parties. Your information is not shared with any external organization except where required by law.
All data stored on our servers is also kept in an encrypted state. Payment card or mobile banking details are never stored on Crikes servers — they go directly to the payment gateway.
Crikes systems undergo regular independent security audits. Any vulnerabilities identified are addressed promptly to ensure your data remains protected at all times.
On Crikes, you can view, correct, or request deletion of your personal data. Opting out of marketing communications is just as straightforward.
Crikes only collects the information genuinely needed to provide its services. No unnecessary personal data is requested or stored.
This Privacy Policy applies to Crikes (crikes.click) and all of its related services. By creating an account on Crikes, browsing the website, or using the mobile app, you agree to the terms of this Privacy Policy.
Crikes believes that user privacy is a fundamental right. That's why we strive to be fully transparent about what data we collect, why we collect it, and how it is used.
This policy is drafted in accordance with international data protection standards. Crikes may update it at any time — any changes will be reflected in the date at the top of the page, and users will be notified where appropriate.
Crikes collects two types of information — what you provide directly, and what is gathered automatically through your use of the platform.
| Data Type | Description | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC verification and age confirmation |
| Contact information | Phone number, email address | Account verification, support & notifications |
| Financial Information | Mobile banking number (bKash/Nagad/Rocket) | Deposit & withdrawal processing |
| Usage Data | IP address, device information, login timestamps | Security verification and fraud prevention |
| Betting History | Placed bets and win/loss records | Account management and responsible gambling monitoring |
Crikes uses your information solely for the purposes listed below and for no other purpose:
Crikes never sells your data to advertising companies. Any marketing communications relate solely to Crikes's own offers — never to third-party advertisements.
As a matter of policy, Crikes does not share your personal data with third parties. However, in certain limited circumstances, some data sharing may occur:
Crikes's technology partners — such as cloud hosting and security service providers — that support our system operations work under strict data protection agreements and are not permitted to use your information for their own purposes.
The Crikes website and app use cookies and similar technologies to enhance your experience. Cookies are small data files stored in your browser.
Crikes uses three types of cookies:
You can disable cookies from your browser settings, but doing so may cause certain features to stop working properly — in particular, maintaining your login session may become difficult. Crikes does not use any third-party advertising tracking cookies.
You have several important rights regarding the information held on your Crikes account:
To exercise any of these rights, email support@crikes.click or reach us via live chat. Please note that data deletion requests may not always be fulfilled in full — certain information may need to be retained for a specified period due to legal obligations or ongoing dispute resolution.
Crikes protects your data through both technical and organisational measures. On the technical side, we employ 256-bit SSL encryption, firewalls, two-factor authentication, and regular penetration testing. Organisationally, only authorised personnel can access your data, and they operate under strict confidentiality agreements.
In the unlikely event of a data breach, Crikes will promptly notify all affected users and take the necessary steps to address it. We never conceal such incidents.
If you have any questions or concerns about this Privacy Policy, please contact our Data Protection team directly:
If the Privacy Policy is updated, the "Last Updated" date at the top of the page will change. For significant updates, you will be notified in advance by email or in-app notification.
When betting online, the biggest concern for most people is: is my personal information safe? Can anyone see my bKash or Nagad number? These are completely valid questions, and Crikes takes them with the utmost seriousness.
Security has been a top priority at Crikes from day one. Every time you enter your phone number or make a deposit on Crikes, your data travels through a secure, encrypted channel — no one can intercept it along the way.
When you deposit or withdraw on Crikes, your mobile banking number is sent directly to the payment gateway — it is never stored on Crikes servers. This means even Crikes staff cannot view your payment details. This is an intentional design choice to keep the risk of internal data leaks as close to zero as possible.
When you transact via bKash, Nagad, or Rocket, Crikes only sees the transaction reference number and amount — not your PIN, OTP, or any account details. That's why Crikes will never ask you for your PIN or OTP. If anyone claiming to be from Crikes asks for your PIN or OTP, it is without question a fraud attempt.
Crikes does everything it can to keep you protected — but there are steps you can take on your end as well. Use a strong password; avoid obvious choices like "123456" or your date of birth. Keep two-factor authentication enabled — it adds an extra layer of security to your account. It is also best to avoid logging in on public Wi-Fi, as those networks are not always secure.
After logging in to Crikes, if a session is still open on someone else's device, you can log out of all devices from your account settings. If you notice any suspicious activity, change your password immediately and notify our support team.
Crikes does not collect — and makes no attempt to collect — information from anyone under the age of 18. If a minor has registered an account in error and this comes to our attention or is reported to us, the account is closed immediately and all associated data is deleted.
Crikes retains your information only for as long as necessary. All data is kept while your account remains active. After account closure, certain financial records must be retained for up to 5 years in accordance with licensing requirements. Once that period expires, your data is automatically deleted.
Your data is secure, your payments are safe — make instant deposits via bKash and Nagad
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